Privacy Policy
Last Updated: 01/14/2025
At Vival, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment processors)
b. Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website
c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate updates, promotions, and offers (with your consent)
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud or misuse of our services
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: To process payments, deliver orders, and analyze website performance.
- Legal Authorities: If required to comply with applicable laws or enforce our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your information, subject to legal and operational obligations.
- Opt-out of marketing communications at any time by clicking the "unsubscribe" link or contacting us directly.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to protect your account with strong passwords and take steps to safeguard your personal information.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before providing your information.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us using the form below:
Thank you for trusting Vival. Your privacy matters to us.