Privacy Policy

Last Updated: June 2026

At Vival, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with our brand.

Information We Collect

When you visit our website, place an order, subscribe to our email or SMS marketing, or contact us, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information
  • Order history
  • Device information
  • IP address
  • Website activity and browsing behavior

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and maintain security
  • Send marketing communications regarding products, promotions, events, and updates
  • Measure the effectiveness of advertising and marketing campaigns

Email Marketing

By subscribing to our email list, you agree to receive marketing emails from Vival regarding new product releases, promotions, exclusive offers, and brand updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

SMS Marketing

By providing your phone number and opting into SMS communications, you consent to receive recurring automated marketing and promotional text messages from Vival.

Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message. Reply HELP for assistance.

Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to improve your shopping experience and analyze website traffic.

These technologies help us:

  • Remember your preferences
  • Analyze website performance
  • Personalize content
  • Deliver targeted advertising
  • Measure marketing campaign performance

Third-party partners such as Shopify, Meta, Instagram, Facebook, Google, TikTok, and our email and SMS providers may also use cookies and similar technologies for analytics and advertising purposes.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Advertising platforms
  • Email marketing providers
  • SMS marketing providers

These providers only receive the information necessary to perform services on our behalf.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

You may also opt out of receiving marketing communications at any time through the unsubscribe links in emails or by replying STOP to SMS messages.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact us at:

Email: vivalclothinginfo@vival.online

Thank you for supporting Vival.

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